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Practical guides to ecommerce in Tunisia, from your first product to a better customer experience.
Explore the guidesPacking fragile products: a practical guide before your first shipment
Good packaging protects a product during handling; it is more than attractive presentation or a fragile sticker. Before the first shipment, check whether the item moves, touches another component or presses against a weak part of the box. Adapt the solution to the product, weight and transport method, then document a…
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Packing fragile products: a practical guide before your first shipment
Good packaging protects a product during handling; it is more than attractive presentation or a fragile sticker. Before the first shipment, check whether the item moves, touches another component or presses against a weak part of the box. Adapt the solution to the product, weight and transport method, then document a…
Reducing parcel refusals in Tunisia: diagnose causes before changing the process
Reducing parcel refusals starts with understanding the reason, not simply making more calls. A parcel rejected because the total was unexpected requires a different response from one that cannot reach an incomplete address. Give every case a documented cause and an appropriate action, then compare similar shipment…
Reconciling COD payouts in Tunisia: match courier transfers to orders
A delivered order is not necessarily a bank transfer you have received. COD reconciliation connects three things: money collected on your parcels, agreed deductions and funds actually credited to your account. Keeping those stages separate reveals what is still outstanding. Start with one statement and one shipment…
